Frequently Asked Questions

People have lots of questions about cannabis products and how our delivery service works. Use this handy list of answers to questions we hear often from folks interested in ordering cannabis in Portland, Oregon. If you can’t find what you’re looking for, don’t hesitate to Contact Us.

Can you deliver to me?

We hope so! If you’re 21 (18 with an OMMP card) and older, have a valid form of ID, and are located at a residence inside the city limits of Portland, Oregon then we sure can! If not, sign up for our newsletter and we’ll keep you posted about when we’re coming to your area.

Where do you deliver?

We currently deliver to any residential address within the city limits of Portland, Multnomah County, Oregon. Some addresses say Portland but aren’t actually within our legal boundaries. If you are unsure, you can check your address at Portland Maps. You can also contact us to have us verify your address. *Service to Gresham and Milwaukie will begin October 1.

Can you deliver to my hostel, hotel, dorm or work?

No, unfortunately it is against regulations for us to deliver to any place of business. An AirBnB is ok though!

What time do you start delivering?

Our first delivery leaves HQ at 12:00pm and our earliest delivery window is between 12-2pm.

What time do you stop delivering?

The last order must be submitted by 7:45pm to be delivered the same day and the delivery must be made before 9pm.

What is your delivery minimum?

$30-$40, before tax, depending on whether you live in inner or outer Portland City.

Are your menu prices before or after tax?

Before tax. The state wide 20% tax will get added at the end of checkout. If your a medical card holder tax will not get added at checkout.

How can I pay?

Cash on arrival, or through the CanPay debit app. Our drivers only carry a small amount of change, so please notify if you’re using large bills.

Can I pay with my debit or credit card?

Currently we can not accept typical credit and debit cards. We do however, use the CanPay Debit App. It’s kind of like Venmo or PayPal but for the cannabis industry. See more info below.

How does CanPay work?

Canpay Debit is a third party payment service that uses electronic ACH transfers so that you can pay from your bank account.

Sign up here and download the app here.

Once you’ve signed up and downloaded the app you can generate a 7 digit pin and QR code which expires within 30 minutes. Enter the 7 digit pin at check out and we will process your payment. If you decide to cancel your order and we have already collected payment, a credit to your accounts can be made.

Do I need to receive my order in person?

Yes, whoever places the order must be home to receive it as we are required to collect a signature and verify ID.

What does the driver need from me upon delivery?

  • Payment
  • Signature
  • Valid ID
  • A friendly smile 🙂

Do I have to upload my ID?

Yes, this helps us stay compliant with state regulations and ensure minors don’t receive a delivery. We will keep your information safe and will not sell it to 3rd party companies.

What is a valid ID?

Unexpired and unaltered versions of the following:

  • US state or District of Columbia driver’s license
  • Passport or passport card
  • US military card
  • Unexpired temporary US state driver’s license
  • Nexus or Sentri card
  • Identification card issued by a US state, District of Columbia, Puerto Rico, Guam, Northern Mariana islands, United States Virgin Islands, or American Samoa
  • An ID card issued by a federally recognized Indian tribe

I'm an OMMP card holder, what information do you need so I am not taxed?

  • A picture of your valid Oregon issued OMMP card
  • Your 7 digit ommp #
  • Card expiration date

Once we have this information our customer care team will approve your profile so you can avoid taxation

How much can I order?

Recreational Daily Limits

  • 1oz of flower
  • 5 grams of concentrates
  • 16oz of edibles in solid form
  • 72oz edibles liquid form

OMMP Daily Limits

  • 8 oz of flower
  • 5 grams of concentrates
  • 16oz of edibles in solid form
  • 72oz edibles liquid form

What is your return policy?

See our Return Policy here

Are you discreet? How will my order be delivered?

Discreetly, professionally, and however else you prefer. Place delivery instructions in the notes section if you have a specific request. You will be sent a text when your driver is close as well as when they arrive.

What do you do with my information?

Other then improve our offerings and provide you a better service, nothing! We won’t share your information.

Medical Patient?

We provide a 15% discount to all OMMP card holders. Discount provided automatically at checkout.